1. Privacy at a Glance
General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified.
Who is responsible?
The party responsible for data processing on this website is:
2. Data Collection on This Website
What data do we collect?
We collect the following types of data:
- Account data: E-mail address, name, profile picture (via Google OAuth)
- Google Search Console data: SEO performance data, search queries, clicks, impressions
- Usage data: Chat history, requests sent to AI
- Payment data: Payment information processed via Stripe
- Technical data: IP address, browser type, access times
Why do we use your data?
- Provision and improvement of our services
- Authentication and account management
- AI-based analysis of your SEO data
- Payment processing
- Communication with you
- Ensuring IT security
Legal basis
Processing is based on:
- Art. 6 (1) lit. b GDPR - Performance of a contract
- Art. 6 (1) lit. a GDPR - Consent
- Art. 6 (1) lit. f GDPR - Legitimate interests
3. External Services and Data Transfer
Google OAuth & Google Search Console
We use Google OAuth for authentication and access your Google Search Console data. During this process, the following data is transmitted to Google:
- OAuth tokens for authentication
- Requests to the Search Console API
Google privacy policy: https://policies.google.com/privacy
AI Service Provider
We use AI technology to provide intelligent analysis of your SEO data. The following data is transmitted to our AI service provider:
- Your SEO performance data (anonymized)
- Your chat requests
Important: Our AI service provider does not use API data to train its models.
Stripe (Payment Processing)
We use Stripe to process payments. Payment data is transmitted directly to Stripe and is not stored on our servers.
Stripe privacy policy: https://stripe.com/privacy
Google Ads API (Optional)
If you use the Google Ads integration, additional keyword data is retrieved from the Google Ads API.
4. Cookies and Tracking
This website uses cookies to improve the user experience:
Essential Cookies
- Session cookies: For authentication (required)
- Security cookies: For protection against CSRF attacks
Functional Cookies
- Preference cookies: Storage of your settings
You can configure your browser to notify you about cookies and allow cookies only in individual cases.
5. Your Rights
You have the following rights:
- Right of access (Art. 15 GDPR): You can request information about your stored data
- Right to rectification (Art. 16 GDPR): You can request correction of inaccurate data
- Right to erasure (Art. 17 GDPR): You can request deletion of your data
- Right to restriction of processing (Art. 18 GDPR): You can request restriction of processing
- Right to data portability (Art. 20 GDPR): You can receive your data in a machine-readable format
- Right to object (Art. 21 GDPR): You can object to processing
- Withdrawal of consent (Art. 7 (3) GDPR): You can withdraw your consent at any time
- Right to lodge a complaint: You can complain to a supervisory authority
To exercise your rights, contact us at: hello@rank-chat.com
6. Data Retention
We store your data as follows:
- Account data: As long as your account exists
- Chat history: Until you delete it
- Payment data: According to legal retention requirements (10 years)
- Log files: Up to 90 days
7. Data Security
We implement technical and organizational security measures:
- SSL/TLS encryption for all data transfers
- Encrypted storage of sensitive data
- Regular security updates
- Access restrictions and authentication
- Regular backups
8. Transfer of Data to Third Countries
Some of our service providers (AI provider, Stripe) are based in the USA. Data is transferred on the basis of:
- EU-US Data Privacy Framework
- Standard contractual clauses of the EU Commission
- Additional security measures
9. Contact
If you have questions about privacy, contact us: